Testimonials
St. Louis Property Management Services“Before you buy your investment property in the St. Louis area, you need to consider your property manager. They will make or break you. You owe it to yourself to speak with Emerald Key.
Emerald Key really has great communication skills with me and between the tenants, vendors and other entities. Maintenance has very clear communication with me and has been sensitive to the way I need to conduct repairs. We save money where we can, and did what was necessary to bring the houses into desirable and rentable condition.
We have good tenants that take decent care of my properties.
Emerald Key does not farm out work like some large, out of state, property management organizations. They have their feet on the ground and in direct communication with repair people, tenants and vendors.
I feel confident that Emerald Key will me get the most out of my investment!"
St. Louis Property Management Services“We are grateful to have found Emerald Key property management. After several terrible experiences with other companies, Emerald Key was recommended to us. In our years with them, they have proven to be honest and dependable, they are easy to communicate with, and quick to address issues. We trust them to do the right thing by us and our tenants. We highly recommend their services and wouldn’t trust anyone else."
St. Louis Property Management Services“I recommend Emerald Key Property Management Company in St. Louis. Lisa and Steve have both treated me very well since the beginning of this journey a few years ago.
Currently, I am adding another property and Steve offered up some help in getting contractor bids. That is exceptional service! Lisa has been a rock star in placing residents in my rentals and in handling the office end of things.
They have both worked with my needs as an owner. They communicate well, which is key in a great relationship!! Working with Emerald Key is a breath of fresh air after leaving another property management company in town.
I feel very fortunate to work with them!"
St. Louis Property Management Services“After years of self-managing my rental properties, I can honestly say I’ll never go back. Trying to juggle tenants, maintenance, and all the day-to-day headaches was a nightmare. Since switching to Emerald Key, everything has changed for the better.
Lisa is absolutely perfect. She takes care of everything so I don’t even have to think about my rentals anymore. Communication is clear, prompt, and professional, and she always seems to be one step ahead. Whether it’s finding great tenants, handling renewals, or keeping the financials organized, she runs things exactly how you’d want your properties managed.
Steve handles all the maintenance, and he’s the kind of guy every property owner wishes they had on their team. He’s reliable, skilled, and treats the properties like his own. When something needs fixing, it just gets done. No chasing, no worrying, no surprises. If there's a question, he communicates with me quickly and we get the issue resolved.
If you want your rentals managed, not just babysat, Emerald Key couldn't get my recommendation higher. Since moving my rentals to them, I can feel my hair growing back."
St. Louis Property Management Services“We've been with Lisa & Steve for several years now, and the experience has consistently been excellent. As property managers they have always been professional, responsive, and genuinely attentive to our needs. Communication is easy — whether it's by email or text, they’re always quick to reply and follow through. What stands out most is the level of care and personal attention they provide. It really feels like you're being looked after by people who care, not just a company going through the motions. Every issue has been handled promptly, and we've always felt in good hands. Highly recommend them to anyone looking for reliable, trustworthy, and caring property management. It's rare to find a team this dedicated — thank you guys for all the support over the years!"
St. Louis Property Management Services"I’ve been a client of Steve’s for almost three years, and he has always been very helpful. The customer service provided by his team is also excellent. Highly recommended!"